Returns & Exchanges
We want you to be happy with your purchase!
If you’re not completely satisfied with your order, we offer a full refund or exchange within 30 days of your purchase — no restocking fees, just honest help.
How it Works
- Email orders@thenailer.com to start your return or exchange, and let us know your reason.
- Please make sure your items are unused and in original packaging. Final sale or used items can’t be returned.
- Shipping fees for returns are the responsibility of the customer.
- Once your return is received and checked, we’ll process your refund or exchange as quickly as possible. (Typical refund times vary, but we’ll keep you updated every step of the way.)
Need Help?
Returns are rare, but our team is always here to help with any questions! Just reach out — we want your experience with us to be excellent.
Thank you for supporting our store!